At Cachegoods, trust is our foundation. We are committed to providing you with only genuine, verified products.

• Our Promise: Every item sold on our site is 100% Authenticity Guaranteed. We rigorously verify the authenticity of all sneakers and apparel before they are shipped to ensure you receive the genuine product every single time.
• Shop with Confidence: You can shop knowing you are getting the real deal. We stand behind our authentication process completely.

🔄 Returns & Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return policy.

• 15-Day Return Window: We accept returns for a refund or exchange within 15 days of the original delivery date.
• Condition of Return: All returned items must be in their original, unworn, unused condition, with all original tags and packaging intact. We reserve the right to refuse a return if the item appears worn or damaged.
• Processing Location: All returns are processed from our main location in Michigan. Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item or damaged upon arrival).

How to Initiate a Return:

1. Contact us at [Insert your customer service email here] to request a Return Authorization (RA) number.
2. Once confirmed, ship the item back to our Michigan location following the provided instructions.